The impact of this issue announcement is low. Please act accordingly to rectify the issue, as stated below.
What you need to know:
A patch for Trend Micro APEX One has been released to address some known issues on the product and to enhance its functionality.
Resolved Known Issues
This Patch resolves the following issue(s):
The Apex One Web Reputation feature cannot block websites in the Microsoft™ Edge™ Chromium web browser.
This Patch resolves the issue by enabling Apex One to support the Edge Chromium web browser.
The Trend Micro Data Loss Prevention™ (DLP) module generates two violation logs for a single Webmail action.
This hotfix updates the DLP module to resolve this issue.
The Apex One firewall service may block the connection to version 2.4.8 of OpenVPN.
This hotfix updates the Apex One Security Agent program to resolve this issue.
The following enhancements are included in this Patch:
Security Agents can prevent ransomware attacks that leverage a vulnerability in the Encrypting File System (EFS) for Windows.
This Patch removes the “Exclude the Apex One server database folder from Real-time Scan” option from the “Security Settings” tab on the “Global Agent Settings” page of the Apex One web console since Apex One no longer uses Codebase database.
Apex One supports Security Agent installation on the Windows 10 May 2020 Update (20H1).
The Apex One server and Security Agents collect Windows event logs related to critical system events (move Security Agent, uninstall Security Agent, reset password) and sends the logs to Apex Central Product Auditing Event logs.
The Unload and Uninstall Security Agent feature includes enhanced password complexity requirements for better security.
Actions to be taken:
It is recommended to install the latest patch to address issues with previous version.
What is the impact of not doing the actions?
If customers are experiencing issues described above, they will continue to observe the same problem if this patch is not installed.