The impact of this issue announcement is medium – critical. Please act accordingly to rectify the issue, as stated below.
Forcepoint Email Security
What you need to know:
Forcepoint Email Security v8.5.0 Hotfix 12 has been recalled due to a critical issue and must be uninstalled immediately.
Actions to be taken:
Use the following steps on your Forcepoint Email Security v8.5.0 appliance to uninstall HF012:
- Log on to the appliance as admin user.
- Enter config mode.
- Execute the following command:
- uninstall hotfix –id Email-8.5.0-012
Please contact Forcepoint Technical Support for assistance or to assess affected messages.
What is the impact of not doing the actions?
As a result of this issue, email messages with attachments scanned by Advanced File Analysis fail to be delivered and a non-delivery report is not sent back to the original sender. Additionally, the messages are not available for reprocessing.