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Customer Success Professional

Secon Cyber have a position in our sales team for a customer success professional. You will follow up on leads generated through marketing campaigns and work with the account managers to build strong and meaningful relationships with clients, IT and/or security teams to regularly educate them on how they can address their cyber security concerns.

You should be an exceptional communicator, persistent, extremely well organised and goal-driven with a strong technical aptitude.

Top performers will be rewarded on quality and conversion of leads.


  • Complete at least 120 outbound prequalification and lead nurture calls per week
  • Use creativity and initiative to establish rapport over the phone
  • Present and articulate solution features and benefits
  • Prepare and distribute information packages
  • Schedule demonstrations and meetings for new opportunities
  • Update the CRM system accurately and in a timely manner


  • Very good written, speaking and listening skills
  • Strong computer skills
  • Proactive and able to work independently
  • Tenacious and goal-oriented
  • Highly motivated with strong work ethic
  • Sales experience is a plus
  • 2:1 Degree in any discipline


  • Company bonus plan
  • 25 days annual leave
  • Private Healthcare
  • Pension scheme
  • Career progression
  • Subsidised Nuffield gym membership onsite

Knowledge of working in a cloud or cybersecurity technology business would be an added advantage.

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    Contact Info

    Where to Find Us

    Secon Cyber Security
    Hersham Place Technology Park
    41-61 Molesey Road
    KT12 4RZ

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