Security Operations Centre Analyst – Level 1 (Philippines)

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Security Operations Centre Analyst – Level 1 (Philippines)

The Level 1 (L1) Security Analyst role directly reports to the SOC Manager. As an L1 Security
Analyst, they will play a crucial role in ensuring the security and integrity of our client’s
information system and overall infrastructure. Operating in a 24x7x365 environment, they will
be a part of a dynamic team responsible for monitoring, escalating as needed and providing
resolution or recommendation to the company’s client, while working in ticket-based system
support flow.

Role responsibilities and expectations:
• Responsible for monitoring assets and security events generated by the SIEM and other
data collection means.
• Monitor email alerts or notification
• Perform initial analysis and triage of security incidents to determine the severity and
impact.
• Acts as the first line of defense in protecting the client’s information systems from
internal and external threats.
• Respond promptly and in a timely manner to security incidents and alerts, escalating
incidents or issues as necessary to ensure SLAs are met.
• Collaborate with clients during security incidents, providing guidance and support to
mitigate the impact and prevent future occurrences.
• Document incident details, investigations, and recommendations provided to the client.
• Ability to multi-task and work on and progress multiple tickets, meet the operational
and service level targets.
• Willingness to learn, absorb and correlate technical information and then be able to
interpret and simplify it.
• Well organized and able to leverage best practices, able to thrive in a fast-paced
environment, and most importantly, can approach problems with a can-do attitude and
the ability to work independently.
• Amendable to work in a rotational shift schedule (Day/Mid/Night Shifts)
Required Skills and Experience:
• Bachelor’s in Computer Science, Computer Engineering, Network Security, Information
Security, Information Technology Degree or equivalent is required.
• Strong verbal, written and interpersonal communication skills.
• Strong understanding of cybersecurity principles and technologies.
• Strong analytical and problem-solving skills.
• Experience in Azure, Azure Sentinel and MS Defender is a plus.
• Self-managed and team oriented.
• Applications from interested new graduates in an exciting career in cybersecurity are
welcome as well as applicants with 1 to 2 years of work experience in a technical
support or Level 1 analyst role.