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CARE Contract

Organisations face more and more sophisticated threats and the technologies in place need to be optimised to perform. Our CARE Contract service combine product updates/upgrades, configuration changes, incident handling, health checks and reporting to ensure your products are ready and optimised to respond to threats.

Prevent Cyber Attacks By Optimising Your Technologies

Are you able to operate your security technology lifecycle management process for your business, enabling them to confidently adopt to emerging threats?

What assurance do you have that your current security technologies aren’t misconfigured or operating on older versions leaving you exposed to cyber attacks?

With the increased sophistication of cyber attacks, it is essential to manage your security applications and systems in depth so that you have a high chance of  detecting cyber attacks as early as possible.

Optimise Your Security Applications To Ensure

Our CARE Contract service go above and beyond the normal ‘break-fix’ that is often associated with most normal Helpdesk contracts and is designed to offer our bespoke Managed Security Services which can include a mix of the following:

  • Request management
  • Incident handling
  • Configuration changes
  • Product update(s) and upgrade(s)
  • Annual health check(s)
  • Reporting

Equally, within that mix, Secon Cyber can also tailor the Service Levels available (SLA’s), the number of on-site support days, additional consultancy days as well as agree a rate card for any additional work not covered by the standard CARE Contract.

Get in touch

Our CARE Contract is designed for Trend Micro, Forcepoint, Checkpoint Technologies and Pulse Secure. To find out more contact on 0845 567 8777 or email on hello(at)seconcyber(dot)com.

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