Secon Cyber’s Technical Support Service gives you instant access to Trend Micro, Force Point, Check Point Technologies and Pulse Secure expertise. Manned 24x7x365 by an experienced team of fully accredited engineers. We can deliver the most personal and fastest problem resolution available in the UK.
Quality Technical Support: Delivering Best In Class Customer Experience
Putting customer value at the core and the need for speed for problem resolution is an essential business function for Secon Cyber. We are a trusted partner for providing technical support for Trend Micro, Forcepoint, Check Point Technologies and Pulse Secure products. With our own leading engineers, our technical support services are proven to deliver measurable improvements in a more efficient security operational processes.
Secon Cyber Technical Support Clients Benefit From:
9:00 am – 5:00 pm or 24 x 7 email and telephone technical support for Trend Micro, Forcepoint, Check Point Technologies and Pulse Secure
- ‘First Touch’ resolution where possible
- Cases prioritised on impact and risk
- Remote connection to your devices or products to perform management and troubleshooting functions
- Direct vendor input or escalation via Secon Cyber’s special vendor relationships