Trend Micro Releases Apex One Patch 4 Server and Agent Build 9120

Apex One – versions prior to Server Build 9120 and Agent Build 9120. 

Trend Micro has announced the release of Patch 4 – Server Build 9120 and Agent Build 9120 for Apex One to resolve the following product issues: 

1. Users may not be able to view Predictive Machine Learning Log Details on the Apex One web console when the file name or the file path contains Japanese characters. 
2. Users will not be able to uninstall a security agent using the “PccNTMon.exe -m <uninstallation password>” command if the agent uninstallation password contains “-c”. 
3. The following error occurs when users run the “autopcc.exe -f -u” command on an agent computer: “Unable to upgrade/update the Apex One Security Agent. At least one file cannot be replaced. Unload the Apex One Security Agent and try again.” 
4. When an incorrectly formatted Device Control settings file is loaded, Apex One Real-time Scan does not start as expected. 
5. Apex One cannot retrieve the correct domain information for agents that are in the Read-Only Domain Controller (RODC). 
6. The Apex One Master Service stops responding repeatedly after Apex One Patch 3 Build 8378 is applied. 
7. Sometimes, an issue related to the “tmescore.sys” and “tmesutil.sys” drivers of the Apex One Endpoint sensor may trigger blue screen of death (BSOD) on Dell laptops. 
8. The Apex One server may not display Security Agent logs on the web console. 
9. The Apex One Common Client Solution Framework service may stop unexpectedly and create multiple dump files due to a threading issue. 
10. The Apex One Common Client Solution Framework may stop unexpectedly on the Security Agents. 
11. Apex One uses a version of PHP that may cause vulnerabilities. (VRTS-4681), (VRTS-4687), (VRTS-4691), (VRTS-4692), (VRTS-4694), (VRTS-4698), (VRTS-4699), (VRTS-4685), (VRTS-4686), (VRTS-4688), (VRTS-4689), (VRTS-4690), (VRTS-4693), (VRTS-4695), (VRTS-4696), (VRTS-4697), (VRTS-4700), (VRTS-4701), (VRTS-4702).
12. Policy deployment failure issue when upgrade from Apex One B2xxx or earlier build. 

Check the release Read Me file to obtain pre-requisite software (such as Service Packs) before applying any of the patch solutions. 

(https://files.trendmicro.com/documentation/readme/Apex%20One/apex_one_2019_win_en_patch4_B9120.html#install) 

https://files.trendmicro.com/documentation/readme/Apex%20One/apex_one_2019_win_en_patch4_B9120.html#install