Cyber Security for Local Governments: The Challenges

Local governments play a vital role in our communities, providing essential services such as education, public safety, and social welfare. As they manage vast amounts of sensitive data and ensure the smooth operation of services we rely on daily — from local schools and public parks to street safety and public health — the need for robust cyber security for local government becomes critical. However, their extensive responsibilities and significant data holdings make them prime targets for cyber criminals.

In recent years, local governments have faced a surge in cyber attacks. These have disrupted services, compromised sensitive information, and incurred significant financial costs. This post explores the unique cyber security challenges local governments face and how tailored support can support them in protecting their systems and the essential services they provide.

What are the unique cyber security challenges of local governments?

Vast and Diverse Data Holdings.

Local councils and government bodies manage a wide range of sensitive data, including personal records, financial information, and details about public infrastructure and emergency response plans. This makes them attractive targets for cyber criminals.

Ageing Infrastructure and Legacy Systems.

Many local governments rely on outdated IT infrastructure and legacy systems that lack modern security features. These systems are difficult to update or integrate with newer technologies, creating significant vulnerabilities.

Local councils often face similar challenges, struggling to manage and secure legacy systems while attempting to modernise their IT infrastructure. Budget constraints frequently force councils to prioritise immediate service needs over long-term IT investments, perpetuating reliance on outdated systems and increasing vulnerability to cyber attacks.

Budgetary Constraints and Resource Limitations.

Tight budgetary constraints and limited resources significantly hinder local governments’ ability to implement comprehensive and effective cyber security measures. Financial challenges often lead to a reactive approach, where councils deal with incidents as they occur rather than investing in preventive measures.

“At the moment, we’re not getting funding streams through to do what we’re doing…Budgetary constraints are incredibly ferocious at the moment. Cyber security is a 24/7 problem. And we’re not paid to do that. So, everything’s been done on kind of grace and favour and best endeavours outside of hours.”

Public sector organisation, 250-999 employees from Ipsos, Cyber security skills in the UK labour market 2023: findings report

These constraints extend beyond technology, impacting the ability to attract and retain skilled cyber security professionals due to competitive job market conditions.

Local governments can struggle to match the lucrative salaries and benefits offered by the private sector. This leads to a significant skills gap within IT departments and making it difficult to manage and mitigate cyber risks effectively.

Complexity of Operations.

Local governments oversee a diverse array of services, each with unique cyber security needs. This diversity complicates the implementation of uniform security measures and often results in a fragmented approach, with different departments adopting disparate security practices.

The varied nature of these services — from public transportation systems and utilities to healthcare, social services, and educational facilities —can create security gaps and inconsistencies in policy enforcement. Integration of IT systems across various departments can be problematic, making it harder to maintain a cohesive security strategy.

Human Risk.

Human error is a pivotal factor in cyber security, especially in local government environments where employees regularly handle sensitive information. Phishing scams and social engineering attacks are prevalent methods used by attackers to compromise systems in the public sector.

Strengthen Cyber Security for Local Government Despite Challenges.

Local governments are fundamental to the fabric of our communities, managing sensitive data and providing essential services. However, the challenges they face—ranging from vast data holdings and outdated systems to budget constraints and complex operations—make them particularly vulnerable to cyber attacks.